"The VobeSoft CRM platform is a guide and useful for managing all travel organizations and other partners. Thanks to VobeSoft we can provide optimum service to partners and customers. By using VobeSoft, your company will become more effective and save money. VobeSoft is the most new and best CRM that lets you create your own system environment. Structure and effectiveness are must haves in a company and VobeSoft can help achieve this. When using Vobe, you will convert more deals and productivity improves"
- Bas Sonnevelt, Founder & Director @Geardropper Europe B.V.
Solution: Vobe CRM
Modules: Pipeflow, Helpdesk and Forms
VobeSoft CRM fully custom configured for Geardropper.
Read down below how Geardropper uses VobeSoft on a daily basis.
Sales and lead generation
Opportunities are identified and automatically enter a correct workflow. Subsequently, a standard process is followed for converting opportunities. Leads automatically sync via linked landing pages within VobeSoft workflows.
Supplier management for travel organizations
Every supplier is stored and qualified according the requirements that Geardropper sets for its suppliers. VobeSoft matches supply and demand. This matching process is provided by VobeSoft. Communication to suppliers also takes place via VobeSoft. New responses from the supplier also show up directly under the correct supplier file.
Projects and associated tasks are administered in VobeSoft. These tasks and projects are linked to suppliers, leads or customers. Triggers are set to events when a schedule is compromised.
Customer service - help desk
All contact moments are stored within VobeSoft. E-mail, whatsapp, social or phone calls. Incidents or requests are created as a ticket and are processed structurally by the suport department of Geardropper. No more loose emails, but a 360-degree view of a ticket or customer.
trees saved on paper
We sell our solution to travel organizations and tour operators. We then make it possible for tour operators to offer trips. We deliver complete equipment on location and guests receive a warm welcome. We have a large file of travel organizations. We use VobeSoft to manage processes and store all contacts in our network. That way we create structure and everything is clear.
- Never any vague files
- operational management is organized tightly and lean
- cost savings achieved in various areas
What does VobeSoft offer Geardropper?
Geardropper offers unforgettable and comfortable camping experience in the midst of nature including the best camping gear. Bas Sonnevelt, founder of Geardropper says: “It’s our dream is to make carefree camping trips with unlimited freedom available to everyone. To reassure that, we provide a user-friendly (1- or 2person) set of camping equipment on location that is clean, complete and comfortable. Our concept enables people to catch a flight to your destination of choice and combine that with the ultimate camping experience. By doing so, we give our guests a chance to experience nature and freedom combined with safety, comfort, and ease. No need to drag along a lot of gear on the plane when we provide everything on site!”