Grouping and the OR operator in the criteria builder

The criteria builder has been part of VobeSoft since the very beginning, and you use it everywhere: lists, conditional logic, role access, notifications, etc. But it has always had two limits that forced awkward workarounds. You could only chain conditions with AND, and there was no way to group them. If you needed "this OR that," you were stuck with a clumsy NOT EQUAL TO trick that never quite did the job.

Now you can add the OR operator and decide per group whether its conditions are matched with AND or OR. You can also nest groups up to two levels deep, which covers every scenario we could think of. Find one it doesn't? Let us know and we'll add another level. So genuinely complex logic finally has a home: "show leads assigned to me that are either overdue, or high-value and still open." Everything you already rely on stays put.

And because the criteria builder is used throughout VobeSoft, every place can now get that much-needed rebuild (so you can finally get rid of that NOT EQUAL TO chain).

Assign multiple roles to a user

Until now, a user could have exactly one role. In practice, people don't fit into one box. Administrators kept hitting the same wall: someone works in both support and finance, so you build a "Support & Finance" combination role. With two roles that's annoying, since every change means editing both. With users who wear four or five hats, the number of combination roles you'd need, and the number you have to update whenever something changes, gets out of hand fast.

Now you can assign as many roles to a user as you need, and their permissions are simply added together. A user with a role that can edit subject and assigned, plus a role that can edit description and due date, can edit all four.

The real payoff is that you can build small, specific roles and combine them. Say a salesperson, a marketer, and a developer all join the working group for an audit. Create one Audit role with the right access and hand it to each of them on top of their existing team role. Before, you'd have had to build three more roles, Sales Audit, Marketing Audit and Development Audit, just to avoid stripping away their day-job rights. Now you grant the team role and the audit role, and you're done.

A redesigned file previewer

The file previewer has a fresh design that's easier to read, shows more useful information about the file you're looking at, and gives you more control while you view. We've also rebuilt its foundation to be future-proof, because this is the groundwork for what's coming next: a full document management system with proofing and annotation. We wanted to get the new previewer in your hands now, and we'll have more to show you soon about where it's heading.

See how long an item has been in a choice

Activate Time in choice on a choice field and you'll see how long each item has sat in its current choice. This is especially handy when your choice field acts as a status, like open, in progress, closed, because you can immediately spot the ticket that's been "in progress" for three weeks. It works just as well for longer workflows with ten or more steps, giving you a clear read on where things are getting stuck.

🦋 Improvements

• Choice fields can now show, hide or set a default choice based on the value of another choice field, handy for things like surfacing only the sub-categories that belong to a selected main category. For now it keys off a single choice field.
• You can now filter a user account field by role, so it only shows the relevant people (for example only the finance team) instead of your entire user list.
• Two items of the same object can now be merged, with a side-by-side view of the differences and a way to resolve any conflicts.
• A user account field can now act as the recipient of a notification, making who gets notified dynamic per item.
• You can now see the last login date for each user.
• Portal users now see the dynamic title of a connected item rather than a raw reference.
• Deleted items are now soft deleted, so an accidental deletion can be recovered instead of being gone for good.
• Significantly improved performance across the settings page, items, lists, and conditional logic.

🪲 Bug fixes

• The file preview now opens correctly when you have multiple file tabs open.
• Mirror field values are now included when you export.
• Flat lists can now make use of conditional logic.
• Users with multiple roles no longer get duplicate dashboards.
• Files with an uppercase file extension can now be uploaded.
• Closing an item tab now returns you to the previous tab instead of the first one.

A new way to save, with save and close

Saving is something you do dozens of times a day, so it's worth getting right. The save icon becomes a proper save button, easier to spot and harder to miss, and it now doubles as a dropdown. Click the arrow next to it and you'll find two more actions: save and close, which writes your changes and takes you straight back out of the item in one step, and discard changes, which drops your unsaved edits (after a quick confirmation, so an accidental click can't cost you anything).

And now that saving lives in a button with a dropdown, we've got room to grow it. This is the foundation for more saving options down the line.

Heads-up: this change goes live on 7 July 2026.We're announcing it a little ahead of time so you can let your team know the save control will look and behave a little differently. Until 7 July, saving works the way it does today.

Reuse the same choices everywhere with choice lists

If you've ever set up the same set of choices on more than one field, you know the maintenance that comes with it. A list of departments, a set of priorities, your sales stages, typed out again on every field that needs them, and re-typed on every field whenever one option changes. Miss one and your data quietly drifts out of sync.

With choice lists you define a set of choices once and reuse it across as many choice fields as you like. Update the list in one place and every field that uses it follows along. Take a country list: the same long set of options, maintained separately on addresses, on customers, on shipping details. As a choice list it becomes one source of truth that every one of those fields draws from.

It's the kind of groundwork that pays off most as your configuration grows, and we're eager to see how you put it to work.

🦋 Improvements

• Notification emails now come from our noreply address instead of info, with replies routed to support. If you've filtered notifications on the old info address, point those filters at the new sender.
• The item modal now supports up to five split-view panels, up from three. The extra layouts live under "show more" in the split-view selector.

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