Offer the fastest and most efficient service to your customers.
Provide your relations of the fastest and most effective service. Improve your customer service with Vobe Service. Provide your relations a platform for support, questions or tickets. Handle requests easily, structured and prioritized. Our cloud software is suitable for any industry. All important information clearly visible on one screen. Set up your own dashboard with the widgets that are important to you. Handle customer requests quickly and professionally.
A never before seen ticket managing tool.
Deal with tickets based on their priority. Filter the tickets so you only see those who are relevant to you.
Create structure and efficiency with filtered tickets and tasks on your dashboard.
Has a ticket been handled? Sign it digitally.
With the help of our notifications, the message is always delivered to the right person or department. Receive an automated notification when an important event or deadline is near, or when an important item is added, modified or deleted.
See at a glance what the contact- and tickets history of your relation is. Know which colleague has had the last contact with the customer and what the agreements were.
The core of our product already has a lot to offer. But to expand on this scope we created modules that help you achieve your business goals.
The modules recommended below are based on how real teams use this template. Remember every template is completely customizable, so feel free to add or remove modules to find what works best for you.
Bring tickets, service requests or leads together from different channels. All information is directly visible in your environment. We'll make sure that everything automatically goes to the right person or workflow.
Work smarter by processing data clearly. Create pipeflows based on the the properties you want. With the pipeflow module, you no longer have difficult Excel files or loose post-its on your desk.
The helpdesk module automatically recognises the relation on the basis of the e-mail address. The e-mail conversation is then immediately stored under the correct relation. Vobesoft users/agents can then respond directly from, for example, the correct (customer) file.
Connect VobeSoft with the tools you already use to have all your team's work in one place. Integrations help you automatically move information or perform tasks between VobeSoft and other apps.
The integrations recommended below are based on how real teams use this template. Remember every template is completely customizable, so feel free to add or remove integrations to find what works best for you.
Use all Office 365 apps within the VobeSoft platform. Use Outlook, among others, to automatically convert emails into action items.
Link your Exact Online environment with our dossiers, processes you have set up or other integrations and remove time-consuming processes.